Troubleshooting
I changed my phone and need to reinstall presets
Re-download from your original order email — your purchase is yours forever.
4 steps~2 min read
Guide
Step-by-step
- 1
Open your original 123presets order email on your new phone.
- 2
Tap the download link to download the ZIP again.
- 3
Unzip the file.
- 4
Install the DNG files in Lightroom Mobile as usual.
Helpful tip
If your download link expired, contact support with your order number to get a fresh link.
Keep going
Related articles
Still need help?
If you can't find the answer here, send us your order details and we'll help you as soon as possible.