How can we
help you?
Find quick answers, setup guides, and creative tips from the 123presets team to elevate your photography and video workflow.
Install 123presets
Two short walkthroughs — one for Desktop, one for Mobile.
How to install presets on Lightroom Desktop
Import your XMP presets into Lightroom Classic or Lightroom Desktop on Mac and Windows.
How to install presets on Lightroom Mobile
Install your DNG presets in the free Lightroom Mobile app on iPhone and Android.
What do you need help with?
Find the answer faster by jumping straight to the right area.
Getting Started
What presets and LUTs are, which files you need, and how to download them.
Installation Guides
Step-by-step install guides for every device, app, and editor.
Downloads & Files
Help with download links, ZIP files, missing files, and order access.
Editing Tips
Get the best results from your presets and LUTs.
Troubleshooting
Fix missing presets, file errors, color issues, and more.
Contact Support
Reach our support team with your order details.
The questions customers ask the most
Quick answers for the most common installation and troubleshooting questions.
How to install presets in Lightroom Mobile using DNG files
Install DNG presets on Lightroom Mobile step by step.
How to install presets in Lightroom Desktop
Step-by-step XMP install for Lightroom Desktop.
How to install presets in Lightroom Classic
Install presets in Lightroom Classic.
Where to find your download files
Find your downloaded preset files.
How to unzip your files on iPhone, Android, Mac, and Windows
Open ZIP files on any device.
Presets are not showing in Lightroom
Fix missing presets in Lightroom.
Still need help?
If you can't find the answer here, send us your order details and we'll help you as soon as possible.