Downloads

I downloaded the wrong file format

Your 123presets ZIP includes both DNG and XMP — here's how to use the right one.

4 steps~2 min read

Guide

Step-by-step

  1. 1

    Open the unzipped folder.

  2. 2

    Find the DNG files for Lightroom Mobile.

  3. 3

    Find the XMP files for Lightroom Desktop and Classic.

  4. 4

    If your folder is missing one type, contact support with your order number.

Keep going

Related articles

Still need help?

If you can't find the answer here, send us your order details and we'll help you as soon as possible.

Contact support