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I cannot open the ZIP file

If your device cannot open the ZIP, install a free unzip app.

5 steps~4 min read

Step-by-step

  1. 1

    On iPhone: open the Files app and tap the ZIP. iOS unzips it automatically.

  2. 2

    On Android: open the ZIP with Files by Google or your phone's built-in file manager (Samsung My Files, Xiaomi Mi File Manager) and tap Extract. If your phone has no built-in unzipper, install Files by Google — RAR / ZArchiver are only needed as a last resort.

  3. 3

    On Mac: double-click the ZIP in Finder.

  4. 4

    On Windows: right-click and choose Extract All.

  5. 5

    If the ZIP fails to open, redownload the file — it may have been incomplete.

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